mnl365 is committed to protecting the privacy and personal data of every Filipino player on our Platform. This Policy explains what we collect, why we collect it, and exactly how it is used and safeguarded.
Six core commitments mnl365 makes to every player regarding personal data.
All data transmitted between your device and mnl365 is encrypted using 256-bit SSL — the same standard applied by major Philippine banks including BPI and BDO. Your credentials and payment data are never sent in plain text.
mnl365 does not sell, rent, or trade your personal information to third parties for their marketing purposes — ever. Your data is used exclusively to provide and improve the services you've signed up for.
You have the right to access, correct, and request deletion of the personal data mnl365 holds about you. These requests are handled within 30 days through our support team.
mnl365 retains personal data only for as long as required to fulfil the purpose it was collected for, or as mandated by applicable Philippine regulations, after which it is securely deleted or anonymised.
mnl365 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission.
You may opt out of marketing communications from mnl365 at any time by updating your notification preferences in your account settings or by contacting our support team directly.
Overview: This Privacy Policy ("Policy") describes how mnl365 ("the Company", "mnl365", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of users ("you", "Player", "Data Subject") of the mnl365 Platform at mnl365.app. This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using mnl365, you consent to the collection and use of your personal data as described in this Policy.
mnl365 is the data controller responsible for the personal data collected through the mnl365 Platform. As data controller, mnl365 determines the purposes and means by which your personal data is processed. All inquiries regarding this Privacy Policy or your personal data should be directed to our Data Protection Officer (DPO) at the contact details provided in Section 14 of this Policy.
mnl365 operates its Platform in compliance with applicable Philippine gaming regulations and the Data Privacy Act of 2012. Our designated Data Protection Officer oversees all data processing activities to ensure ongoing compliance with RA 10173 and the regulations of the National Privacy Commission of the Philippines.
mnl365 collects the following categories of personal data from its players and Platform users:
mnl365 collects personal data through the following methods and sources:
mnl365 processes your personal data for the following specific, legitimate purposes:
mnl365 processes your personal data on the following legal bases as defined under RA 10173 and its Implementing Rules and Regulations:
mnl365 does not sell your personal data. We may share your personal data with the following categories of recipients, solely as necessary to fulfil the purposes described in this Policy:
Third-party service providers who process data on our behalf under written data processing agreements, including: payment processors (GCash, PayMaya, banking partners), identity verification service providers, cloud hosting and infrastructure providers, fraud detection and AML screening providers, and customer support platform providers. All service providers are contractually bound to process your data only under our instructions and in compliance with applicable data protection law.
mnl365 may disclose your personal data to Philippine government agencies, regulatory bodies (including PAGCOR and the AMLC), law enforcement authorities, or courts when required by applicable law, court order, or regulatory direction. Such disclosures are made solely to the extent required by the applicable legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or a portion of mnl365's assets, your personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and the Privacy Policy applicable to your data following the transfer.
Important: mnl365 will never share your personal data with third parties for their own marketing or commercial purposes without your explicit prior consent.
The mnl365 Platform uses cookies and similar tracking technologies to operate, secure, and improve your experience. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality.
mnl365 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to mandatory retention requirements under Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
mnl365 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Security measures in place include, among others:
While mnl365 applies industry-standard security practices, no electronic data transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your account credentials and for notifying us immediately of any suspected unauthorised access.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by mnl365:
To exercise any of the above rights, submit a request to our Data Protection Officer at the contact details in Section 14. We will respond within thirty (30) days. We may require identity verification before processing data subject rights requests.
mnl365 does not knowingly collect, use, or retain personal data from any individual under the age of 21. Age verification is conducted on all accounts as part of the KYC process. If mnl365 discovers that personal data has been collected from a person below 21 years of age, that account will be immediately suspended, all associated data will be deleted in accordance with applicable law, and any deposited funds will be returned through the original payment method pending parental or guardian verification.
If you are a parent or guardian and believe your minor child has registered on mnl365, please contact us immediately at [email protected].
mnl365's primary data processing infrastructure is located within or proximate to the Philippines. In certain cases, personal data may be transferred to, stored, or processed by service providers whose infrastructure is located outside the Philippines — for example, cloud services, fraud prevention providers, or game technology partners operating regional data centres.
Where such transfers occur, mnl365 ensures that appropriate safeguards are in place to protect your personal data at a standard equivalent to that required under Philippine law, including through contractual data processing agreements that incorporate data protection obligations consistent with RA 10173.
mnl365 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable regulations, or Platform features. Material changes to this Policy will be communicated to registered players via email or in-Platform notification at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. We encourage you to review this Policy periodically. Your continued use of mnl365 following the effective date of any revision constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by mnl365, please contact our Data Protection Officer:
mnl365 Data Protection Officer
Email: [email protected]
Subject line: Data Privacy Request – [Your Account Name]
Response time: within 30 days of receiving a verified request.
You may also contact the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by mnl365. The NPC can be reached through its official website and contact channels.
mnl365 combines Philippines-first gaming with serious data protection. Join over 2 million Filipino players on the platform that takes your privacy as seriously as your gameplay. 21+ only.